Mail Server

Overview

In Settings > Mail Server, you can register and manage the SMTP server that Logpresso Sonar will use to send emails.

Features Requiring Mail Server Configuration

The mail server must be configured to utilize the following features:

Send explanation request emails
Send notification emails for approval requests
Notify ticket status
Send emails to the accounts designated in the alarm groups
(Playbook) Send report file via email
(Playbook) Send email
(Login Screen) Request 2FA reset for admin
sendmail query command

Configure SMTP Server

In Basic Settings, specify the following properties and click Save.

Protocol: Email transmission protocol (default: TLS). Choose one of the following:
- PLAIN: Unencrypted SMTP communication.
- SSL: SMTPS communication. The default port is 465/tcp.
- TLS: SMTP over TLS (STARTTLS) communication. The default port is 587/tcp.
Server Address: Address of the SMTP server.
Port: TCP port for SMTP communication (default: 587).
Sender Address: Email address of the sender.
Display Name: Display name of the sender.
User: Username for SMTP server login.
Password: Password for SMTP server login.

Note

Typically, SSL uses port 465/tcp, and TLS uses port 587/tcp for SMTP communication. For Gmail, enter the same value for both the sender address and user.

Test Email

Once you have entered and saved the Basic Settings, the Send Test Email button will be activated. Click this button to send a test email and verify that the mail server configuration is correct.